With the recent sharp rise in remote work, workforce mobility has never been more critical. And in today’s technologically vulnerable environment, the security of mobile devices is also of more significant concern than ever. In fact, according to Check Point’s 2021 Mobile Security Report, a staggering 97% of organizations experienced some type of mobile attack last year.
So what can businesses do to facilitate a safe and productive mobile workforce? This is where the establishment of an Enterprise Mobility Management strategy comes into play.
What is Enterprise Mobility Management?
Enterprise Mobility Management (EMM) comprises the services, systems, policies, and technologies needed to effectively facilitate workforce mobility and secure data, applications, and a wide range of mobile devices. EMM best practices are constantly evolving alongside technological advancements, security concerns, and productivity requirements.
EMM also isn’t a one-size-fits-all solution. Every organization is unique and will require a customized mobility management system to best address its specific business needs. But with adequate planning and strategy, an effective and comprehensive solution is achievable for even the most complex organizations and business requirements.
Best practices for effective EMM
- Anticipate security threats and prevent breaches. The number of potential threats to an organization’s data security has never been higher. From malware to stolen passwords to phishing attacks, every application and device is vulnerable to being compromised. Staying on top of evolving threats and proactively rolling out protective measures is key to keeping today’s mobile enterprise safe. All devices should be tracked and monitored, and patches rolled out quickly and frequently.
- Select (and protect) the right tools and technologies. As the quantity and sophistication of mobile devices and applications grow, selecting, procuring, deploying, managing, and securing the right technological tools for your workforce is more complicated than ever. The utilization of cloud-based tools, collaborative applications, and even IoT devices is expanding. Each newly adopted technology comes with its own set of security and support challenges to address.
- Effectively incorporate BYOD in your enterprise. Many employees are now using personal devices for work, and along with this shift comes increased malware risk and the question of how to best secure and update personal devices. For example, does the entire device need to be encrypted or just selected applications? Containerizing corporate data and training your IT team to troubleshoot common issues for each device and platform are essential to success.
- Balance security needs with user experience. Consider how your end-users will interact with devices, and evaluate what will be needed to maximize productivity. People tend to resist adopting a solution that is too difficult or time-consuming to learn or use, so make sure that it’s not excessively hard to access or utilize the tools and applications required for your employees to perform their jobs. Implement adequate onboarding and training programs, as well as ongoing security education.
- Develop effective policies for device usage and security. Mobility policies should comprehensively cover all aspects of device utilization, anticipate future trends, and be updated regularly alongside evolving needs. Clarify which devices and applications can be used and whether separate policies will be required for corporate and employee-owned devices or devices in varying geographical areas. Define acceptable use, device refresh, OS updating, and end-of-life policies.
Set up centralized security policies and administration. Develop a security plan, including identity and access management best practices such as multi-factor authentication, strong passwords, and context-based authentication. Consider your need for firewalls, device lockdowns or wipes, and the various types of encryption (full device encryption, specific apps only, encrypted tunnels, etc.).
Maximize your success with the right partner
Partnering with an experienced EMM vendor will maximize the success of your Enterprise Mobility Management program. Lancaster Communications has the expertise to help you effectively manage your mobility from procurement and deployment to management and security. Contact us today to find out how we can transform your business with a complete end-to-end mobile device and mobile ecosystem management.