Shannon Miller comes to Lancaster Communications Group with an eclectic background in Business Management, Human Resources, Legal Administration and Accounting. At Lancaster, she will be able to focus her strengths on helping customers on pre-sale requests and helping customers through successful implementations. Shannon holds a BBA from Colorado Mesa University and a PHR from HRCI. In her spare time she enjoys reading, walks on the beach, or anything outdoors; rain, snow or shine!

Julie Warnecke joined Lancaster Communications Group in May of 2018 after working in Telecommunications Sales for 9 years. Prior to Telecom, Julie worked for many years as the Internet Advertising Specialist for Essex Country Newspapers and Seacoast Media Group. At LCG she is responsible for researching potential clients, scheduling appointments for the principals of the company and database management. Julie holds a B.A. in English from the University of New Hampshire and a Masters in Business Management from Lesley College.

Marcela Vivas joined the Lancaster team in February 2020. After working in traditional and digital marketing for over 7 years, she joins the group as the Quotes Manager. Her job is to get clients the information they need, in a timely and accurate manner. She’s also in charge of digital marketing campaigns and social media for the company. Marcela holds a BA in Marketing and Visual Communication from Universidad Americana and a graduate certificate in graphic design. In her free time, she enjoys a good book and a hot cup of coffee.

Dayle joined Lancaster in March of 2020. She has over 15 years of telecom experience with ATX, Broadview, and Windstream. Dayle is responsible for handling Pre-Sale requests and helping customers through successful implementations. She is also committed to ensuring customers are satisfied. Dayle holds a BA from West Chester University in Liberal Arts and Early Childhood Education. In her spare time she is an active member of the CDIFF Foundation and the Director of a Juniors program. She is also a doting mom of 2 beautiful girls, 3 dogs and 2 birds.

Inged Sanchez joined the Lancaster team in June of 2019 and brings an extensive background in Project Management, Sales, Marketing and Advertising with a focus in the tech industry. At Lancaster, Inged is responsible of handling Pre-Sale requests and helping customers through successful implementations. Inged holds a degree in Law from the University of Central America UCA. In her free time, Inged enjoys activities such as CrossFit, reading a good book and spending time with her family and kids.

Aliya Della Gatta joined Lancaster Communications Group in 2008 after working for 15 years as a Verizon customer service representative and Granite State Telephone Network Ops Center programmer, troubleshooter and dispatcher. At Lancaster, she is responsible for order implementation and initial bill audits, as well as supporting customers with changes to their service, trouble tickets, and renewals. She is deeply committed to ensuring our customers are continually satisfied with the quality and level of service and support. Aliya earned an A.S. in Business Administration from Bay State College.

Bob Leyman is a widely recognized telecommunications professional who began working in sales and sales management capacities for Sprint in 1990. In 1996, Bob took on various sales management and channel director positions at the former startup company Digital Island. Having joined Lancaster Communications Group in a full-time capacity in 2002, Bob thrives on helping customers solve complex telecom and business challenges. He earned a B.S. in Business Administration with a Minor in Economics from Merrimack College.

Pat Leyman’s deep experience in the fast-paced telecommunications field offers customers an exceptional opportunity to partner with one of the industry’s leading experts. Pat started her telecom career in 1990 as a sales representative for Sprint. She rapidly moved into a sales management role with the British telecommunications company Cable & Wireless before establishing Lancaster Communications Group in early 1998. Pat holds a B.S. in Business Administration from the University of Massachusetts and is a Certified Financial Planner (CFP).