Testimonials
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“Using LCG allows us to avoid direct vendor calls while still getting the best rates available. LCG provides quick response to all account change requests, and great follow-up on any invoicing issue that we may encounter. We have experienced an annual decrease in our telecommunications costs since becoming a Lancster customer.”
Barbara Pinet, Expert Server Group
“Working with Lancaster is a dream come true for any telecommunication manager or anyone that needs to manage a phone system. Not only do they know the business and the options, they also proactively support their customer. Lancaster has a customer care approach which is truly responsive, enthusiastic and caring. Lancaster saves us money, time and stress."
Dan Weir, CIO, Noble and Greenhough School
“I have been a customer of LCG for 10 years. When we first met Pat Leyman, she analyzed all our phone usage and came up with a plan that has saved us tens of thousands of dollars. She is smart, understands everything there is to know about phone lines and data lines, and can explain things clearly in layman’s terms. I like to have LCG come in once or twice a year, just to review all of our phone usage and make sure we’re on the right track. I trust Lancaster’s judgment completely and have followed Pat’s advice for years, with great success.”
Geoff Chasin, President, New England Retail Express
“In today’s world of so many options in the telecommunication arena we felt it necessary to have an expert on our team. Lancaster provided that and more for us. The analytic work on our existing system set-up and billing process, combined with being a sounding board for us on our future direction, was essential. To be educated on the telecommunications industry and how the process evolves is important for us to understand. We feel that we have partnered with the correct business partner to minimize our telecommunication costs and to remain current within a necessary business need for which we do not need to invest resources.”
Greg Libby, CIO, Brockway-Smith
“Lancaster Communications has been a true partner for us. They go the extra mile, whether it’s working with us to assess and manage our current contracts or plan for growth. Lancaster has helped us optimize our telecommunications resources while enabling us to improve our bandwidth and our service business.”
John Cole, Hitchiner Manufacturing
“My company dreaded changing from our old communications carrier, even though we were experiencing terrible service and support. We chose Lancaster Communications because we had heard that they had helped companies similar to ours. From the beginning, the people at Lancaster were very clear with their game plan and made the evaluation and selection almost an afterthought. The thorough project management and organization from Lancaster’s talented team made the cutover extremely manageable—and their consistent follow-thru on every task has been incredible. I highly recommend Lancaster to anyone who needs to change communications carriers!”
Mark Stone, Eastern Propane
I have been working with Lancaster Communications for over 10 years and they have been a true partner. Pat Leyman and her team take the time to understand our needs and provide us with solutions and options. Having a single point of contact has enabled me to get out of the day to day telecom business. Keeping up with the current technology has always been a challenge and now I have a partner that understands our business and the technologies that are available. They have been instrumental in designing a plan that meets our needs and is cost effective. Support – Call Joy and stamp your problem solved.
“Exceptional customer service skills and extremely responsive staff. Each staff member is a pleasure to work with and very helpful.”
Phil Krysinski, Networking Engineer, Freudenberg NOK
“I have never in my experience worked with a partner that can compare to Lancaster Communications from a ‘value-add’ perspective. The team at Lancaster has worked with NaviNet since the late 1990s, and has directed the business to technically and financially sound solutions time and time again. When we were facing steep challenges in the voice and data communications arenas, Lancaster became my champion with such confidence, professionalism and precision that these challenges were reduced to non-issues—allowing my team to focus on other critical technology and facilities areas."
Tom Smolinsky, Senior Director of Technical Operations, NaviNet, Inc.
Our Services
Lancaster’s experienced team of telecom pros helps businesses increase productivity and control costs.
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